Frequently Asked Questions

Can I place an order online?

We don’t sell products on our website currently, however you are able to place an order with us by filling in the order form, telling us what kind of products you are after, or by calling, emailing or visiting the shop. We offer free local delivery on orders over £20.

Do you deliver?

We offer free local delivery (within Portslade and Hove) on orders over £20. Deliveries take place on a Wednesday.

Do you offer pet food subscriptions?

We don’t offer a subscription service for products, however we do have a loyalty card scheme for our own brand dog and cat food. As a regular customer you will receive every 10th bag free. We will keep your loyalty card on file here at the shop so you don’t have to remember it each time you visit. You can also order your desired products via our order form, or via email/phone.

Do you sell frozen dog food?

Yes we sell a range of frozen raw dog food, as well as ice creams for dogs.

Do you sell pet safe plants?

Yes we sell a range of pet safe houseplants, and we always try to label a plant as to whether it is safe or toxic for pets. If you are unsure or would like some more advice feel free to ask us in store before purchasing. You will also find some useful information about pets & plants living happily together on our Tips & Advice page